Water Rates & Policies

Listed below, you will find the City of Berlin current water rates and policies. If you do not find the information you need, please contact our office and we will provide it for you. 

Should you experience a problem with your water, please call the phone numbers provided. We will do everything possible to locate the problem with your water.

A DEPOSIT OF $150.00 IS REQUIRED TO HAVE SERVICE CONNECTED. YOUR WATER BILL IS BASED ON THE NUMBER OF GALLONS YOU USE PER MONTH, AND YOU ARE CHARGED $18.00 FOR GARBAGE. OUR WATER AND GARBAGE BILLS ARE SENT OUT THE FIRST OF EVERY MONTH, IF IT IS NOT PAID BY THE 15 TH OF THAT MONTH A 10% LATE FEE IS ADDED AND IF NOT PAID BUY THE 25 TH A $25.00 PENALTY WILL BE ADDED AND YOUR SERVICES WILL BE SHUT OFF AND LOCKED UNTIL BILL IS PAID IN FULL. YOU MAY HAVE MORE THAN ONE GARBAGE CAN AT YOUR HOME IF NEEDED BUT YOU WILL BE REQUIRED TO PAY $18.00 PER CAN GARBAGE IS PICKED UP ON MONDAY’S SO IT IS BEST TO PUT YOUR CAN OUT ON SUNDAY NIGHT. PLEASE MAKE SURE ALL TRASH IS IN THE CAN, IF IT IS NOT SECURE IN THE CAN IT WILL NOT BE PICKED UP. IF YOU HAVE SOMETHING YOU NEED PICKED UP THAT WILL NOT FIT IN THE CAN YOU WILL NEED TO CALL CITY HALL. SOMEONE WILL COME AND QUOTE YOU A PRICE TO HAVE IT PICKED UP AND YOU WILL HAVE TO COME IN AND SIGN A WORK ORDER.PLEASE DO NOT PUT STUFF ON THE SIDE OF THE ROAD ASSUMING IT WILL BE PICKED UP YOU MUST CALL CITY HALL OR YOU MAY FACE A FINE FOR LITTERING.

LATE POLICY

IF YOU ARE MAKING YOUR PAYMENT AFTER THE 15TH OF THE MONTH PLEASE REMEMBER TO INCLUDE THE 10% LATE FEE (WE WILL BE ADDING IT). IF IT IS AFTER THE 25TH MAKE SURE TO INCLUDE THE 10% LATE FEE PLUS THE $25.00 PENALTY AS STATED ON YOUR BILL. WITH THE CONVENIENCE OF AN AFTER HOURS DROP BOX WE DO NOT OFFER A GRACE PERIOD THE LATE CHARGES WILL BE ADDED TO YOUR BILL IF PAYMENT IS MADE AFTER THE 15TH AND THE PENALTY ADDED AFTER THE 25TH, SO MAKE SURE IF YOU ARE PAYING LATE TO INCLUDE THE LATE FEES TO KEEP YOUR SERVICES FROM BEING DISCONNECTED.

Our Meters